We are proud to offer a 100% Satisfaction Guarantee 30 Day Return Policy (ITEMS MUST BE IN BRAND NEW CONDITION. NOTE, NO FULL REFUNDS OR EXCHANGES FOR ANY ITEMS THAT HAVE BEEN IN THE WATER.
We are confident you will be happy with your purchase. If for any reason the product does not meet your expectations, you may return it in its original condition with all original packing materials within 30 calendar days from the shipment date for an exchange or full refund of your purchase price, excluding shipping costs. (Some restrictions apply)
PLEASE CONTACT US FOR AN RMA PRIOR TO RETURNING YOUR PURCHASE.
Please Note: A 30% restocking fee will be applied to products with missing or damaged packaging or items not in their original condition.
ANY ITEMS ORDERED SPECIFICALLY FOR YOUR ORDER (NOT IN STOCK) ARE NOT ELIGIBLE FOR A REFUND UNLESS VERBALLY APPROVED BY A HOLLYWOODIVERS, INC. AUTHORIZED REPRESENTATIVE. EXCHANGE FEE MAY APPLY.
The customer is responsible for all return shipping charges and assumes responsibility for the return package insurance. If your order qualified for Free Shipping, original Shipping Fees will be deducted from refund price. The Original Credit Card Number Used for Purchase will be the Card Number Used for Full or Partial Refunds otherwise store credit will be issued.
Customers shipping internationally must clearly indicate on the outside of the package, on the description of goods in the customs form, that it contains return goods. Once the returned items are received in good order, new ones will be sent out or a refund will be issued.